Copy as Markdown[Open in ChatGPT](https://chatgpt.com/?q=Read%20https%3A%2F%2Fdocs-docusaurus.kinsta.page%2Fuser-guides%2Folly%2Fknowledge-assistance.md%20and%20help%20me%20with%20my%20question%20about%20this%20Coralogix%20documentation%20page.)[Open in Claude](https://claude.ai/new?q=Read%20https%3A%2F%2Fdocs-docusaurus.kinsta.page%2Fuser-guides%2Folly%2Fknowledge-assistance.md%20and%20help%20me%20with%20my%20question%20about%20this%20Coralogix%20documentation%20page.)

# Knowledge assistance

Ask questions about Coralogix platform features in plain English and get real-time answers based on Coralogix documentation. Knowledge Assistance provides context-aware responses and supports follow-up questions for a conversational investigation experience.

Note

Responses are generated using Coralogix's publicly available documentation, which limits their scope. LLM-based systems are still evolving and can make mistakes — responses may be incomplete or incorrect.

## Session retention[​](#session-retention "Direct link to Session retention")

Knowledge Assistance keeps track of past interactions for 24 hours. Your interaction history is preserved even if you close and reopen the panel.

## Prerequisites[​](#prerequisites "Direct link to Prerequisites")

Olly must be enabled for your team. See [Enable Olly](https://docs-docusaurus.kinsta.page/user-guides/olly/enable/.md).

## Enable Knowledge Assistance[​](#enable-knowledge-assistance "Direct link to Enable Knowledge Assistance")

1. Verify that you have permission to manage AI settings.
2. Go to **Settings**, then **Account Preferences**.
3. Under **AI-Powered Capabilities**, turn on the **Knowledge Assistance** toggle.

## Use Knowledge Assistance[​](#use-knowledge-assistance "Direct link to Use Knowledge Assistance")

1. Open Olly from the Coralogix navigation, side drawer, or keyboard shortcut (`Cmd+I` / `Ctrl+I`).
2. Ask any question about the Coralogix platform in plain English. Select **Send** or **Enter**.
3. Review the response. Expand **Based on resources** to access related documentation.
4. Select **Copy** at the bottom of the panel to copy the response to your clipboard.

## Feedback[​](#feedback "Direct link to Feedback")

Rate Olly's responses with a thumbs up or thumbs down to help improve quality.

* Select thumbs up if the response is accurate
* Select thumbs down and complete the feedback form to report issues or suggest improvements

## Next steps[​](#next-steps "Direct link to Next steps")

Bring Olly into your team's Slack workspace for AI-powered collaboration in [Slack integration](https://docs-docusaurus.kinsta.page/user-guides/olly/slack/.md).