Copy as Markdown[Open in ChatGPT](https://chatgpt.com/?q=Read%20https%3A%2F%2Fdocs-docusaurus.kinsta.page%2Fuser-guides%2Fnotification-center%2Fdestination-types%2Fpagerduty.md%20and%20help%20me%20with%20my%20question%20about%20this%20Coralogix%20documentation%20page.)[Open in Claude](https://claude.ai/new?q=Read%20https%3A%2F%2Fdocs-docusaurus.kinsta.page%2Fuser-guides%2Fnotification-center%2Fdestination-types%2Fpagerduty.md%20and%20help%20me%20with%20my%20question%20about%20this%20Coralogix%20documentation%20page.)

# PagerDuty

This guide outlines the PagerDuty connector type.

## Connector paths[​](#connector-paths "Direct link to Connector paths")

The PagerDuty connector has two paths:

* **Service key**: sends alerts and Cases one way to a single PagerDuty service, using a service integration key. This is the original PagerDuty connector and does not change.
* **Bi-directional**: keeps Cases and PagerDuty incidents in sync in both directions, using an account-level PagerDuty integration. It applies to Cases only and is opt-in. See the [PagerDuty Bi-directional integration](https://docs-docusaurus.kinsta.page/integrations/pull/pagerduty/.md).

## Connector configuration[​](#connector-configuration "Direct link to Connector configuration")

A connector is a specific integration instance within a destination type that links Coralogix to a third-party vendor. The connector configuration defines how the connector communicates with its destination type and varies by destination type. See the [PagerDuty connector configuration](https://docs-docusaurus.kinsta.page/user-guides/notification-center/destination-types/pagerduty/connector-config/.md) for details.

## Message configuration[​](#message-configuration "Direct link to Message configuration")

Each destination type has a notification schema structure per output type. Schemas define the structure of the message sent to the destination type. Presets expose this message configuration in a reusable format. See the [PagerDuty message configuration](https://docs-docusaurus.kinsta.page/user-guides/notification-center/destination-types/pagerduty/schema-structure/.md) for details.

## Next steps[​](#next-steps "Direct link to Next steps")

[PagerDuty connector config](https://docs-docusaurus.kinsta.page/user-guides/notification-center/destination-types/pagerduty/connector-config/.md)[PagerDuty message config](https://docs-docusaurus.kinsta.page/user-guides/notification-center/destination-types/pagerduty/schema-structure/.md)[Route alerts to PagerDuty](https://docs-docusaurus.kinsta.page/user-guides/notification-center/user-scenarios/alerts-to-pagerduty/.md)