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# Cases PagerDuty integration

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## PagerDuty in the Case[​](#pagerduty-in-the-case "Direct link to PagerDuty in the Case")

When a Case is synced with PagerDuty, PagerDuty actions appear in the Case **Activity** timeline alongside Slack and ServiceNow events, so you can follow what happened on the PagerDuty side without leaving the Case.

When a Case was triggered or updated through PagerDuty, a **PagerDuty Alert** link also appears in the Case header. Select it to open the matching PagerDuty alert in a new tab.

## Related resources[​](#related-resources "Direct link to Related resources")

[Cases overview](https://docs-docusaurus.kinsta.page/user-guides/cases/overview/.md)[Set up Cases](https://docs-docusaurus.kinsta.page/user-guides/cases/quick-start/.md)[Working with Cases](https://docs-docusaurus.kinsta.page/user-guides/cases/working-with-cases/.md)[PagerDuty connector configuration](https://docs-docusaurus.kinsta.page/user-guides/notification-center/destination-types/pagerduty/connector-config/.md)